Our Services
Small Package Audit & Optimization
Reduce parcel spend, recover overcharges, and optimize carrier contracts with Intune Logistics' automated small package audit solutions.
What Is Small Package Audit & Optimization?
Small package shipping is one of the fastest-growing and most complex cost centers for businesses today. Carriers like FedEx and UPS apply hundreds of accessorial charges, surcharges, and rate adjustments — many of which are billed in error or are eligible for refund under service guarantee programs.
Intune Logistics' automated audit platform continuously monitors every parcel invoice, identifies billing discrepancies, and files refund claims on your behalf — all without disrupting your existing shipping operations.
Key Benefits
Automated Invoice Auditing
Every parcel invoice is audited automatically against carrier tariffs, contracts, and service commitments to catch overcharges before they go unnoticed.
Service Failure Refunds
Late deliveries and service failures trigger automatic refund claims, recovering money you're already owed under carrier guarantee programs.
Carrier Rate Benchmarking
Compare your current rates against industry benchmarks to identify negotiation opportunities and ensure you're getting competitive pricing.
Accessorial Charge Management
Identify and dispute erroneous accessorial charges — address corrections, residential surcharges, dimensional weight errors, and more.
Spend Visibility & Reporting
Gain full visibility into your parcel spend with detailed dashboards that break down costs by carrier, lane, service level, and business unit.
Contract Optimization
Use audit data and benchmarking insights to negotiate stronger carrier agreements and reduce your baseline shipping costs.
How It Works
Connect Your Data
We integrate directly with your carrier accounts and TMS to pull invoice data automatically — no manual uploads required.
Automated Audit
Our platform audits every charge against your negotiated rates, carrier tariffs, and service commitments in real time.
Claim & Recover
Identified discrepancies are automatically disputed with carriers, and recovered credits are applied to your account.
Optimize & Report
Ongoing reporting surfaces trends and opportunities so you can continuously reduce costs and improve carrier performance.
Ready to Reduce Your Parcel Spend?
Contact our team to learn how Intune Logistics can start recovering overcharges and optimizing your small package program.