About Us
About Intune Logistics
Founded in 2010 by a team of passionate IT executives with over 60 years of experience in transportation.
About Intune Logistics
Intune Logistics was founded in 2010 by a team of passionate IT executives with over 60 years of experience in transportation. Our team's experience and dedication allows us to provide our clients with a quality service utilizing industry leading technology and proven best practices.
We achieve our goals of providing leading freight audit and payment services by continually investing in the latest technology, leveraging best practice solutions, emphasizing security, and being professional, transparent and reliable.
Intune Logistics is headquartered in Greenville, SC.
We achieve our goals by:
- Continually investing in the latest technology
- Continually leveraging best practice solutions
- Emphasizing security
- Being professional, transparent and reliable
Our Mission
"The mission of Intune Logistics is to automate freight auditing and payment so that our clients can save money, time and increase control."
How Freight Auditing Works
The process below helps clients understand how the Intune Logistics audit and payment system works.
Invoice Receipt
Carrier invoices are received electronically and ingested into the Intune Logistics audit platform across all modes and carriers.
Automated Audit
Every invoice is automatically validated against contracted rates, tariffs, accessorial rules, and service terms to identify billing errors.
Dispute & Recovery
Identified overcharges are disputed with carriers and recovered on your behalf, with full documentation and audit trails.
Payment & Reporting
Approved invoices are processed for payment and detailed reports are made available through the client portal in real time.
Who We Are
Mike Ballenger
Mike is a software engineer with over 20 years of experience in software design and development. Most recently, he has spent 15 years in the freight payment field. Mike enjoys all types of systems development including web development and database development. Mike specializes in audit systems.
Jeff Smart
Jeff has worked in the information technology field for 30 years and most recently the freight payment field for 15 years. He has extensive experience in programming, database design and EDI systems.
Doug Eichenlaub
Doug has over 25 years of experience in information technology management and transportation. Doug started his career as a developer for a parcel company. He has over 20 years of experience in the freight payment field. He specializes in project management and business intelligence.
Why Choose Us?
Latest Technology
Intune Logistics uses state of the art technology to provide its freight audit and cost avoidance solutions. The system is designed to handle large volumes of data and its architecture provides both high performance and ease of use.
Full Visibility
The Intune Logistics system provides clients visibility into the total process. This is available through the client portal from invoice receipt to payment. Full audit trails are displayed on every invoice update.
Small Package Audit and Recovery
Small package auditing is a specialized service. Many small package carriers do not document all the information needed to accurately audit invoices and recover money from their errors. We are experts in the details of small package processing and recover the maximum for our clients.
Powerful Client Portal / Reporting
Intune Logistics client portal provides our clients with powerful online tools and many reporting options. What-if analysis and competitive year-to-date bar graphs enable clients to improve their process and focus attention on areas of cost avoidance.
Customer Support
Excellent customer service is a primary goal of Intune Logistics. We believe that supporting the specific needs of each client is critically important. Knowledgeable customer service teams are there to provide support Monday to Friday, 8 a.m. – 5 p.m. (EST) to both clients and carriers.
Flexibility
Flexibility is designed into the Intune Logistics system. It permits us to easily customize the system to the specific needs of each client. The flexible client portal allows clients to customize reports and dashboards.
Ready to Reduce Your Freight Costs?
Talk to our team and discover how Intune Logistics can deliver measurable savings for your business.
Contact Us